Privacy Policy
Welcome to Men’s Counselling Service, Privacy Policy Page.
At Men’s Counselling Service (MCS), your privacy is of paramount importance. We are committed to protecting your personal information and respecting your rights. This policy outlines how we collect, use, and safeguard the information you provide when using our website, www.menscounsellingservice.com.
Please read this privacy policy carefully. By using our site, you agree to the collection and use of information in accordance with this policy.
1. Who we are
Men’s Counselling Service Ltd operates www.menscounsellingservice.com. We are a private limited company, registered in the United Kingdom, dedicated to connecting men with counsellors who are passionate about supporting men.
If you have any concerns or questions regarding this policy, you can reach us at contact@menscounsellingservice.com.
2. Information we collect
We may collect the following types of personal information:
• Information you provide: When you contact us, subscribe to our directory, or make inquiries through our site, we may collect your name, email address, phone number, and any other details you share.
• Sensitive data: If you provide information that relates to your mental or physical health, racial or ethnic background, sexuality, or other sensitive details, we may process this information only if you provide explicit consent.
• Automatically collected data: When visiting our site, we may collect technical data like IP address, browser type, and interaction with our pages (via cookies and similar technologies). This helps us improve our services and understand user behavior.
3. Cookies
Our website uses cookies to enhance your experience and collect information about site usage. You can control or block cookies through your browser settings. For detailed information, please see our Cookie Policy.
4. How we use your information
We use your personal data to:
• Provide and improve our services, including helping men connect with counsellors listed on our platform.
• Process any inquiries or service requests you submit through our website.
• Ensure that our website is functioning effectively and provides a good user experience.
• Comply with any legal obligations or regulatory requirements.
We do not sell or share your personal information with third parties for marketing purposes.
5. Where we store your information
Your data is securely stored using third-party services that specialize in email communications, website hosting, and cloud storage. These service providers adhere to stringent industry standards and data protection regulations, including GDPR compliance, ensuring your personal information is encrypted and protected against unauthorized access. We regularly review our data storage practices and take all reasonable precautions to safeguard your information from alteration, disclosure, or misuse.
6. Sharing your information
We may share your data under the following circumstances:
• Counsellor connections: If you contact a counsellor through our platform, we will pass your details to them to facilitate communication.
• Legal obligations: We may disclose your information if required by law or to protect the rights of others.
• Third-party service providers: We work with trusted third-party providers who help us run our platform. They process your data on our behalf and must comply with privacy regulations.
7. Retaining your data
We retain your personal information only for as long as necessary to provide our services and fulfil legal obligations. For example, if you contact a counsellor through our site, we may store your inquiry details for a limited time, after which they will be securely deleted.
8. Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
• Access the personal data we hold about you.
• Correct or update your information.
• Request the deletion of your data.
• Object to or restrict how we process your data.
• Withdraw consent where applicable.
If you wish to exercise any of these rights, please contact us at contact@menscounsellingservice.com.
9. Third party links
Our website may contain links to external websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party websites you visit.
110. Updates to this policy
We may update this privacy policy from time to time. Changes will be posted on this page, and where appropriate, notified to you via email.
11. Contact us
For any queries regarding this privacy policy, or to exercise your rights, please email us at contact@menscounsellingservice.com.